Find answers to common questions about WittyRaccoon services
For dedicated plans (10, 20, 40, 80, and 160 hours), you get 3 hours of free trial during your first 7 days. Your monthly fee will be billed once you've used the 3 hours or after 7 days have passed from your signup date, whichever comes first.
For 40, 80, and 160 hour plans, you can roll over 50% of unused hours to the next month. Simply share WittyRaccoon's latest blog post on Facebook or LinkedIn and send a snapshot to your dedicated assistant to activate this feature.
Yes! You can change your plan at any time. All plans are month-to-month subscriptions with no long-term commitment. You can also cancel your subscription anytime without penalties.
You can purchase additional hours at your plan's additional hourly rate. For example, the 20-hour plan offers additional hours at $12.00/hour. Alternatively, you can upgrade to a higher tier for better rates and more included hours.
On Demand plan gives you access to a team of available assistants with time booked in 15-minute intervals, while dedicated plans assign you a specific dedicated assistant who learns your preferences and works exclusively with you.
All plans include general personal assistant tasks like data entry, web research, phone calls, and scheduling. Higher tier plans (80+ hours) also include business tasks, and the 160-hour plan includes small business bookkeeping and product research.
No setup fees or hidden costs. All prices are in USD and clearly displayed. You only pay the monthly subscription fee, plus any additional hours you use beyond your plan's included hours at the specified rate.
Simply click "Get Started" on your preferred plan. For dedicated plans, you'll receive 3 hours of free trial. You'll be matched with your dedicated assistant and can start delegating tasks immediately.
Dedicated Assistants are available 24 hours a day, 365 days a year from Sunday Night through Saturday night. Your dedicated assistant can be reached via email, instant message, or phone during these hours.
Yes, we take data security very seriously. We use secure systems and protocols to protect your information. All our assistants sign confidentiality agreements, and we follow strict data protection policies.